Frequently Asked Questions

1. How to settle the payment?

First of all, please note that we charge you for our service fee only, the fee for the arrangement of the pre-approved letter for picking up your visa-upon-arrival at Vietnam airports. Once again, our fee is exclusive of the stamped fee amount.

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2. What is service fee?

Serviced fee as you may also see in the Service fee column (e-visa.html) is the fee we charge for arranging the "Visa approval letter (javascript:void(0);)" for picking up your visa-upon-arrival at any Vietnam airport.

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3. What is the stamping fee?

Stamp fee, as you see in Service fee column (e-visa.html), is the fee you have to pay in cash directly at the airport when you pick up your visa there.

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4. Download form

1. Application Form for enter and exit VietnamFor saving your time when you pick up your visa upon arrival at the airport of Vietnam, you can download this form and filling in advance.

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5. How much total do i have to settle for visa?

You have to pay us serviced fee in advance If you apply Vietnam through our service, our service fee based on your group size, cheaper fee for bigger group, please click here for seeing the fees in detail.

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6. Can I get visa to Vietnam upon arrival if I come to Vietnam by sea or road

Yes, you can, if you applying Vietnam visa with our service. But we recommend you should contact with Vietnamese Embassy for this case.

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7. Who need Visa to Vietnam ?

Only citizens of certain countries can visit Vietnam without an entry visa. They include: Most citizens of ASEAN member-countries: Thailand, Indonesia, Singapore, Malaysia, Cambodia, and Lao citizens do not need a Vietnam visa.

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8. How Visa Vietnam works?

To make your trip to Vietnam easy and simple, the Vietnam Immigration Department has implemented a modern electronic system for processing your Vietnam visa (Vietnam business visa or Vietnam tourist visa) upon arrival at international airports in the country.

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9. Vietnam General Information

Vietnam now open and welcome all travellers and business people to Vietnam. Thanks to that, getting visa to Vietnam now very easy and simple. There is a new way to get visa to Vietnam very simple and easy but rarely one know about it.

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10. Where to get the visa stamp?

We arrange visa upon arrival at the airport for those entering Vietnam by air wish to get visa at the airport, and therefore your visa must be picked up at the airport. You should contact Vietnamese embassy to get visa if you NOT entering Vietnam by air.

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11. Need a single or multiple entries visa?

First of all, we would like to inform you that our visa service available at the airport only. Therefore your visa must be picked up at the airport of Vietnam when you arrive if you use our visa service.

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12. What is approval letter for Vietnam visa?

Obviously you can apply by yourself for getting the approval letter or getting vietnam visa at Vietnam embassy. But applying Vietnam visa at embassy is not a good solution for those have no time and no Vietnam embassy available.

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13. Can I get Vietnam visa within same day?

There is no way to get visa to Vietnam within same day except Vietnam visa upon arrival at Vietnam international airport. We will send the approval letter to you within 12 business hours after we received your final confirmation for your rush visa to Vietnam.

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14. In urgent case, can I get Vietnam visa within 5 hours?

There is one way to get visa to Vietnam express within 5 hours ( even 30min) by apply Vietnam visa upon arrival at Vietnam international airport.

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15. How can I get approval letter for Vietnam visa?

Obviously you can apply by yourself for getting the approval letter or getting vietnam visa at Vietnam embassy. But applying Vietnam visa at embassy is not a good solution for those have no time and no Vietnam embassy available.

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16. What are requirements for applying Vietnam visa?

Getting visa to Vietnam easy and simple now. No need any document except filling in the Vietnam visa form online if you applying through our service.

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17. Where can I get Vietnam visa?

Getting visa to Vietnam is quite simple and easy now. There are 2 options for getting Vietnam visa. We will arrange visa to Vietnam upon arrival automatically if no special request. Please remark us if you would like to get your visa stamped at Vietnam embassy or at any check-in pont by road or sea.

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18. Can I get Vietnam visa at embassy with the approval letter code?

Getting visa to Vietnam is quite simple and easy now. You can get your visa by contact directly at Vietnam embassy or arrange pre-approved letter code with us for visa pick up at Vietnam embassy. If you get the pre-approved letter from a travel agent with code for pick up visa at Vietnam embassy you can get your visa stamped at Vietnam embassy.

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19. What is Vietnam visa on arrival?

Vietnam visa upon arrival means you will get Vietnam visa upon coming at the Vietnam international airport (Noibai international airport in Hanoi Capital city, Tan Son Nhat international airport in Ho Chi Minh city and Danang international airport in Danang city).

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20. Which citizens is exempting for Vietnam visa?

All other citizens are required to get Vietnam entry visa before departure (Vietnam visa issued prior to departure by Vietnamese consulates or embassies) or a pre-approved Vietnam entry visa (visa is issued on arrival at Vietnam’s International Airports) supplied before arrival in Vietnam.

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